Frequently Asked Questions

Everything you need to know about your new level of comfort.

What makes vetsak® products unique?

Our products, including our iconic bean bags and modular sofas, are designed in Germany with a focus on ultimate comfort, high-quality fabrics, and a unique foam filling that never loses its shape.

How long does shipping take?

Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

Are the covers machine washable?

Yes, all vetsak® covers are exchangeable and machine washable. Simply zip them off and wash at 30°C for a fresh look and feel.

What is your return policy?

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original condition for a full refund.

Do you offer a warranty on your furniture?

We take pride in our craftsmanship. All vetsak® products come with a 5-year quality guarantee covering manufacturing defects and material integrity.

How do I assemble my modular sofa?

Our modular sofas are designed for tool-free assembly. Simply click the modules together using our integrated connection system to create your desired configuration.